F.A.Q's

Frequently Asked Questions.


Q. How quickly can you deliver my item to me?

A. Stock items are available next working day. Products that are ordered in we aim to get next working day for delivery the following day, however delivery time varies with different brands. If you need an item to arrive for a specific day, we suggest you get in touch on 01608 646453 before placing your order.


Q. Do you offer free delivery?

A. We currently only offer free delivery on orders over £50 to the local area. If you are unsure on whether you qualify please feel free to contact us on 01608 646453 or email online@uk-ps.com.


Q. What is the warranty for my product?

A. The warranty for each product varies and should be specified on the product page.


Q. How do I make a return?

A. Please visit our Returns page.


Q. Do I need to hold a trade account with UK Plumbing Supplies Ltd to make a purchase?

A. No! We are open to the public and trade both online and in all of our branches.


Q. Do you have a showroom where I can look at products in person?

A. Yes! All of our branches have Bathroom showrooms; please feel free to contact us before visiting to see what products we have on display!


Q. Can you help me design my bathroom?

A. We can offer you a variety of products to work with to create your bathroom, and give you advice on what we think could work, but we do not offer a professional service at this time.